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General Information

  • Shipping & Delivery

    aplus-usb.com offers free shipping to all over the world, no matter you are in Europe, North America, Asia, South America, Oceania or Africa. You will pay no cost of shipping for a very single product.

    We have USPS, DHL, Fedex, UPS, GSL, 4PX and SFC as our logistics partner. And normally a regular mail service takes about 7-10 days for a parcel to be delivered whereas express serivce takes about 3-5 days.

  • Guarantee & Warranty

    On every single purchase, we guarantee

    • You will receive correct brand new and high quality items
    • You will have the correct imprint of your logo
    • You will get 7*24 hours after sales service and lifetime technical support
  • Returns & Replacements

    aplus-usb.com have all products tested before shipping. However electronics products have different performances on different devices, so if you find your received usb sticks are not working or just not satisfied with the purchase, you can easily contact us and get these sticks replaced. But for customized products, we offer free replacement only for the following situations

    • Quality issue with the USB, received unreadable, defective, or not working correctly.
    • We make mistake while printing or engraving your logo and text.
  • Ordering

    Ordering directly from aplus-usb.com is the most convenient and money-saving way. Also you can make purchase through our shop on Amazon, on each produt detail page you will find a link to Amazon for the same product. If you have any difficulties while ordering online, please click 'Contact Us' and send us message through message box or write to us directly through mail aplus88@outlook.com

  • Payment, Pricing & Promotions

    We now accept payments by Paypal and Credit Card. You do not need to have a paypal accout to send out the payment, Visa, MasterCard and other major credit cards are all accepted by Paypal. Default currency on this website is US Dollars, customers can switch currencies to Euros or GB pounds at anytime on top right of the website. We have the final right to interpret all promotions and price adjustments.

  • Customize Your USB

    Customers can send customization instruction through mail aplus88@outlook.com

    • Make an order first.
    • Send us your logo images or text. We take the image of .jpg .png and .pdf format.
    • If there are two images or more, please send all of them together in one email with the order number as the email subject.
  • Updating Account Information

    Customers can create, delete or updating account information at anytime on your own or ask our customer service to change your account information. Just contact us at aplus88@outlook.com

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